Store credit from a provider, usually not withdrawable and sometimes with an expiry date.
A bonus balance collects cashback, referral rewards or promotions inside a provider's account. It is meant as a discount on future plans, not as money you can take out.
The terms usually say how long it lasts and what it can be spent on.
What to check
- Read the expiry date in the terms
- Treat it as a discount, not as cash